FAQ

Default solution folder, feel free to edit or delete it.

Where can I get my Login Information?
Your login information is automatically emailed to you. Please allow up to 1 hour for the system (shopping cart and membership site software) to generat...
Wed, 8 Jan, 2020 at 11:16 PM
How Do I Process A Refund?
We have a no questions asked refund policy for 30 or 60 days from the day you purchased our digital products. The number of days depends on the product. ...
Tue, 10 Sep, 2019 at 11:54 AM
How Often Do You Update Your Info Products
All our information products are updated at least annually since most of our info products do need updating occasionally.  Our info products do have a lifet...
Thu, 19 Dec, 2019 at 6:06 PM
How Fast Do You Respond to Ticketks
Please note: we're currently experiencing higher than normal ticket volume and our reply times may be slightly longer than our normal turnaround time.  ...
Fri, 9 Dec, 2022 at 10:19 AM
Smart Video App
The Smart Video App available at https://smartvideoapp.com. The login screen is at this link: https://my.smartvideoapp.com. This is the step by step...
Fri, 17 Feb, 2023 at 10:43 PM